With Pebbles, Care is Everything
We’ve been looking after holiday homes for years, and for us, it’s never just been about bricks and mortar. It’s about people – you, the owners, who trust us to care for your home and your investment, and your guests who arrive with high hopes for their stay.
This summer we’ve seen strong demand and there has been no shortage of opportunities to ensure that your guests are happy so that you don’t need to discount your rates and late bookings are facilitated so you don’t miss out on revenue.
The recent events below show how our property management service helped owners to protect revenue, avoid disruption, and deliver exceptional guest experiences.
- At a Batson holiday let, a leaking fridge could have ruined a family holiday. Thanks to our dependable network of maintenance specialists, a replacement was in place within a day – preserving the guests’ experience and saving the owner from a costly claim.
- At Herons, our housekeeping team re-scheduled at speed, delivering a same-day turnaround. The result? A peak-season booking was salvaged after guests had been displaced elsewhere – maximising both revenue and reputation for the owner and HolidayHost.
- At a luxury holiday let in Bigbury–on-Sea, when a guest raised concerns, our caring and thorough support both on- and off-site reassured everyone involved. Our expert handling meant our partners at Perfect Stays could confidently reject an unfair discount claim – protecting the owner’s income and future bookings.
- At a top end property near Dartmouth, our property manager acted quickly after a poor departure. Their swift response enabled Unique Homestays to recover costs from the departing guests while ensuring the next stay for arriving guests began smoothly and without disruption.
We recognise that while a holiday home may be a luxury, as a holiday let, it’s also a business. You’ve invested in something meaningful, and we’re here to take care of you, your home, your guests - and your pocket. By combining our expertise with care and always being available, we turn challenges into wins. That’s reassurance that your property – and your income – are always in safe hands.
We also know that the letting landscape is changing. That’s why we’re working with new models of letting that are more flexible and less expensive, designed to give you more control and better returns.
If you’d like to learn more about these options or simply talk through how we can support you better, we’re here.
Always available, always dependable, always caring.
