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Client Testimonials. References on request.

Proudly, we can tell you that our property management clients stay with us for seven years on average, often only leaving Pebbles because the purpose for their property changes or it is sold, so our services are no longer required. 

We thought you might like to see a few of the comments that our clients have kindly shared in the last 12 months

Our Salcombe property management service is built on continuous improvement
approach to quality.
Deborah Carson, Director

Case Studies

Property Management that provides service stability, even during the pandemic

"And thank you for all your help this summer. You’ve managed to keep going when lots of other businesses have just closed. Really appreciate it." - Homeowner, Lucy

Fast property maintenance response in Salcombe

“Pebbles was fantastically responsive to an urgent request to move and install a kitchenette. They immediately swung into action and completed the task in record time and to a high standard. If you’re looking for someone to take care of your holiday property I can’t recommend Pebbles highly enough.” - Salcombe holiday home owner


South Devon Property Management that's there for you in an emergency

“A million thanks for promptly organising the plumber. He’s been and repaired!  Nothing is ever too much trouble when I message you and I wanted to let you know how wonderful you are.” - Homeowner, Lyndsey

Guests arrive to a welcoming holiday home after lockdown

"We’ve had a wonderful time!  The house and area are so beautiful. Thank you again for the wonderful hamper and the very high standard of housekeeping." - Molescombe House guests

Returning to a holiday home after the pandemic to find it cared for

"Our daughter and family were in Kingsbridge last week and reported on what a good state the garden was in. Please pass on our thanks and appreciation to those concerned." - Owner of 17 Hillside

Holiday home owners returning after Covid-19 lockdown Safeguarding Programme clean

"We have just arrived!  I want to say a huge thank you to the housekeeping team, the apartment looks fabulous, really sparkly clean and fresh.  I know they must be flat out at the moment.  Please pass on my thanks, it means so much to arrive after months away to our home looking lovely. Thank you for organising everything for our arrival."

New clients feeling safe and confident after Covid-19

“Our experience from our first contact has been exemplary. Professional, friendly and helpful we felt that a weight had been lifted off our shoulders from the outset; Kim could not have been more willing to help and, indeed, to take on some of the burden to make life as easy as possible.  We have total confidence that advice and help is but a phone call away.  Highly commendable in all respects” - Property Owners

Feedback for our Safeguarding programme 2020 launch

“Firstly, thank you very much for all Pebbles are doing to ‘rescue’ this summer and to allow visitors to have their holidays this summer in a safe environment.”

Feedback for our Safeguarding programme 2020 launch

"Your letter is incredibly thorough and I can see that you have indeed had to completely rethink every aspect of managing your properties [in light of Covid-19], so we're really very grateful for all your hard work and expertise. You might like to know that you at Pebbles are far and away the best prepared that we have come across so far in the industry - I'm impressed."

Turning a private second home into a luxury holiday home

"Property Consultant Kim has been invaluable in getting Maberly on to the market. From the earliest point of meeting and assessing potential agents and showing them the house, right through the somewhat daunting and extensive task of making the house ready for letting, and now - happily - to having us all set up and ready to manage the house through its first lettings, Kim has taken on the lion's share of the work and has been all we could have wished for. She brings a wealth of expertise, ideas and solutions, and takes away the concerns and pressure the task inevitably brings. She is also - perhaps most importantly - a delight to work with as we catch up on progress and tick things off the to-do list!" - Property owner, Sophie Cornish.

Phoenix House let by Perfect Stays

Trusted to meet guests' high expectations at an exceptional holiday home

"We have operated Phoenix House in Dartmouth as a prestigious holiday let since 2017. During that time over 1000 people have spent time there, very often celebrating special occasions including birthdays and anniversaries. We have used Pebbles’ Property Management team, overseen by a dedicated Property Manager, Kim Richards, from the outset. It is extremely important that the experience of staying at Phoenix House should match the expectations of guests who have chosen to stay there, and guest feedback has been very positive both in terms of the facilities that the house offers but also in respect of the cleanliness and presentation which has been consistently of a very high standard.The house is furnished with high specification equipment, which requires careful and dedicated management, which is provided by Kim. She has made enormous efforts to understand the correct operation of the equipment and ensure that it is fully functional for each new group of guests. She also provides a “meet and greet” service which has been very well received and has allowed our guests to enjoy Phoenix House from the moment they arrive. We appreciate the significant and invaluable contribution that Pebbles make to the operation of Phoenix House.- Phoenix House property owner, Mervyn Miller

Private second home property management in Chillington

"Our Property Manager, Kim, and the team at Pebbles provide a fantastic service, are an absolute pleasure to work with, and give me real peace of mind. Not only do they take care of the house with as much care and pride as if it were their own, they also seem able to help with every kind of maintenance request - however unusual or specialist. What's more, I never have to worry that there are going to be problems at the house because Pebbles only ever come to me with solutions. I absolutely recommend them”.  Private Client, Chillington

White Horses, Salcombe

Holiday home housekeeping in Salcombe

"We certainly enjoyed our weekend in Salcombe and would like to compliment our Property Manager David on making the house look gorgeous. He and his team are doing a great job and are obviously making every effort to make the house work both practically and aesthetically."  Cassie Alun Jones, White Horses

Little End

Private second home property management in Salcombe

"Thank you for all your help over the years - it has been so nice to just call up and know that we can turn up to a lovely clean house with all problems fixed by yourselves. I have given your details to the new buyers so maybe your relationship with the house will continue!".  Tony Woolf, Salcombe

White Horses, Salcombe

Refurbishment in South Devon

"We think the flat looks fantastic!  I’m particularly pleased with the bathroom - it has been transformed so thank you to you and your property refurbishment team for getting it sorted so quickly."  Barbara Hardy, Penn Torr


Holiday home property management in Salcombe

"I have found our Property Manager Georgina a really helpful person to work with, and think the house has been kept at a higher standard this year - partly helped, I suppose, by all the work we had to do last winter, but also due to her and the Salcombe housekeeping team working together to maintain things well. It is much appreciated".  Sue Chapman,  Murrawingi

38 The Salcombe

Refurbishment in Salcombe

"A big thank you for the fantastic refurb - looks amazing and we are really pleased!"  MR & Mrs Griffiths, Apartment 38 The Salcombe

Little End

Private second home housekeeping in Bantham

"I just wanted to say thank you so much for all that you and your Salcombe housekeeping team had done at Whiddons before we arrived for our holiday. Everywhere was looking spotless and in perfect working order which made for a very relaxing break" Mrs Y, Bantham

Overcombe, Bigbury-on-Sea

Holiday home property management in South Devon

"I have just spoken to the current guests at Overcombe who have been there for two weeks and they are absolutely loving the house, it has all worked well for them. They are really keen to book again next year  …  They would like to book the whole month of March next year once bookable ...  They also mentioned that Pebbles and the Salcombe gardeners are all absolutely fantastic and so polite, Property Manager Sara in particular was so helpful on their arrival."  Melvyn Reiss, Overcombe

A beautiful recommendation from a valued client

I will be recommending Pebbles to the new owner as you have made having our holiday home a great pleasure. Thank you!" - from the owner 9 Salcombe Heights

A Salcombe renovation

"Thank you so much for the fabulous work you did at No 10.  We were very pleased, the flat looks amazing, the floors have come up so well too, and we love the curtains and blinds." - Owner 10 Combehaven

A quick response to storm damage in Salcombe

Following a quick response to storm damage, Roy and Amanda, show how the Pebbles team can really put home owners minds at ease: "A proactive and swift response.Thanks for the communication it isappreciated by owners 300 miles away."

A holiday home in South Devon

“Just to say how pleased we were with your work in the garden when we came down on Bank Holiday.  It was all so neat , clean steps and some of the shillet cleared away by the side of the house.”

Long term housekeeping relationships in Salcombe

“I have been using Pebbles for domestic cleaning services for over three years and during that time I cannot fault the service I have received. They are always extremely accommodating regarding short notice cleans and additional hours that maybe required on an ad hoc basis. Their staff are professional, reliable  and hard working. I would most definitely recommend them as an organisation” - Helen Holden, home owner

Preparing and managing a South Devon holiday home

"Thank you! We have had a wonderful time here.  The property is equipped with everything you could possibly need and is extremely clean.  We thoroughly enjoyed walking down to Beesands Beach and The Cricket Inn.  Lots of family dinners enjoyed on the patio." - The Healeys, guests to a Pebbles Holiday Home

Relationships that last

“We have been using your services to renovate our cottage on Island Street. We have been very satisfied. The cottage now looks lovely! The cottage is used by us as well as friends and family. We would like to arrange a cleaning service to  clean the cottage after stays...” - Chris Jones, owner of 25 Island Street

From housekeeping to holiday home maintenance 

“Thank you for looking after Burghbrook House and getting the bits of work done - much appreciated. It all looks good including the kitchen shelf and the door stop at the front door.” - Jane Stewart, owner of Burghbrook House

Taking care of a family holiday home with multiple owners in Newton Ferrers

“I literally just wanted to call you to say thank you; the house is amazing. It's in great condition. It's beautiful everything's working and you are doing a really fantastic job and I just want you to know that we deeply appreciate it. It is a test for your patience with multiple emails from loads of different people on loads of different topics but really, really happy and I just wanted to say thank you.” - One of a number of family owners of a holiday home in Newton Ferrers