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Estate management in Salcombe with Pebbles of Salcombe

Estate management at The Salcombe

One of Salcombe’s most iconic buildings, The Salcombe encompasses a selection of beautiful apartments overlooking the estuary. 

These apartments enjoyed a high standard of service in the time we worked with them. We also looked after the surrounding grounds complete with a swimming pool and a private car park.  

Pebbles joined The Salcombe, a block or 35 private apartments in Salcombe, to fully manage all aspects of the property, and to provide the Company Secretariat for the Board for a number of years until February 2019. 

One of the first actions we took was to assess the communication between the Board and the other owners.  The solution we came up with was to design a dedicated website, called The Salcombe Online  which had free access to all members and was backed up by an online tool for internal communications.  

Pebbles then used this website to communicate all day-to-day management issues with owners, as well as periodic newsletters and notices of forthcoming meetings.  The communication tool enabled us to accurately manage each apartment on an individual basis, as well as responding to individual requests and queries promptly.  Owners could also advertise their apartments if they chose to let them via the website.

Pebbles was also commissioned by a number of apartment owners to refurbish individual properties to prepare them for private use or holiday lets.

Duncan Massey, Director at The Salcombe said: “With 35 or so owners, one of the first actions Pebbles undertook was to assess the communication between the Board and the other owners.  Communication is always likely to be a problem.  The solution Pebbles came up with was to design a dedicated website, called Salcombe Online  which had free access to all members, and was backed up by the Dwellant online tool.  The website has been a small revolution in terms of the development of The Salcombe, and has certainly brought our communications into the 21st century.  Communication is much easier, and the owners are much happier!”


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