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Five ways property management can improve repeat bookings at your holiday home in South Devon

With the increased number of marketing options for letting your holiday home, from holiday marketing agents to self-managed web platforms like Airbnb and Owners Direct, turning your second home into a popular and profitable extra income source is both more accessible and more competitive than ever.

Through 15 years of property management experience, we know that when home owners get the positioning of their home right, they create a holiday home that they not only cherish themselves, but that others will also enjoy time and again. 

Achieving a model that appeals to modern holidaymakers as well as meets the requirements of safety standards is about the details combined with an understanding of your requirements, and expertise in the market for your holiday homeWe have found that for holiday homes in Kingsbridge, the following five points can make a big difference in encouraging repeat bookings:


Your holiday home’s appeal starts the moment you enter the property, looking at refurbishments that might be necessary.  For Newbridge Cottage on the banks of the Kingsbridge estuary, owners chose modern updates with elements including a walk in area beside the front door.  Complete with hanging rails, hooks and storage designed for boots, coats and wetsuits, it is designed with outdoorsy holidays in the South Devon in mind.

Attention to detail

Wear and tear happens at holiday homes; it’s inevitable.  The time consuming effort of paying attention to the details at the front end can reap dividends in the long run.  For example Beauport Cottage in Newton Ferrers is a three bedroom property that commands high fees and almost endless repeat bookings thanks to the on-going exquisite standards.  No scuff mark goes unpainted as the Pebbles property management team rectifies any damage done within the changeover - and no Christmas passes without a Christmas tree to rival Rockefeller’s!


An exceptional holiday home needs to have an exceptional sense of luxury, and that includes easy-living accessories.  Sky TV (with sports and movie packages), Blu-Ray, high tech sound systems, latest games machine, coffee machines, a cot and highchair, linen, towels and logs for the fire as well as cupboards stocked with all the necessities are all well received details that make guests holidays that much easier.  Arranging for a luxury hamper to welcome your guests will also return repeat bookings for the small investment.


Accessories are all well and good, but using them isn’t necessarily obvious to even the most proficient of techies. Providing guests with a guide to the house, including manuals for all the appliances and a ‘Quick Start’ guide, as well as offering a portfolio of recommendations on places to go and things to do in the local area, is a small but mighty addition to a home that makes a holiday easy.  It is something we happily provide holiday homes with under the Pebbles property management service, in addition to 24/7 support should anything unexpected go wrong at the property while guests are staying from a burst pipe to lost keys.


It may sound trivial, but presentation of your home is the final detail that sets it apart from other properties, and also has the capacity to distinguish is as warm and welcoming as well as stylish.  Through experience we have found that our carefully crafted property index with photos of the positioning of every detail,  right down to the cushions on the sofa, means that your home will be presented to guests exactly as you would like to find it, consistently, giving it a dual sense of professionalism and personalisation.